If you’re a PSECU member, you’ve likely heard a lot from us about the importance of keeping your account safe so that your money can stay where it belongs – with you.
One of the ways that we’ve made this easy for you is by providing free account alerts that notify you when certain activity occurs on your account.
Why should I sign up for alerts?
The purpose of these alerts is to let you know that a change has been made to your account, such as an address update, or that an activity has occurred, such as an ATM withdrawal or a purchase. These alerts aren’t just helpful notifications about your account activity, but also a means for identifying fraudulent transactions or changes you didn’t approve. If you receive a notification for a change or transaction you or another authorized user didn’t make, you can contact us for help securing your account.
What alerts are available?
There are over 30 different alerts available, including transactional alerts such as a withdrawal or deposit at an ATM, bill payer notification, or Overdraft Protection Transfer Service notification, and account maintenance alerts such as a card limit increase, loan payment due, or password change. To see the full list, follow the directions below to sign up for alerts.
How can I sign up for alerts?
You can sign up for alerts in just a few steps by logging into online banking from psecu.com and following the steps below.
- Click “My Profile” in the upper right corner.
- Click “eAlerts” from the left side menu.
- Click “Next” on the eAlerts Sign Up page.
- Confirm your contact information (mobile phone number and email address) and click “Submit.”
Note: If you have more than one mobile phone number, be sure to include the number for the phone you want the alerts sent to.
- Review the Online Banking Alerts Service Agreement and click “I Accept.”
- Review the Agreement to Receive Electronic Communications and click “I Accept.”
- Select your preference for alert delivery and customize the available options.
Once you’ve enrolled in the alerts program, it’s easy to manage your preferences. For each available alert type, you can determine if you’d like to receive notifications via email, text message, or both. If there’s an alert you’d prefer not to receive, you can disable alerts individually, as well. If you’d prefer to receive alerts as push notifications, that’s an option, as well. Once you’ve logged into the PSECU mobile app from your smartphone, you can select it as a device you’d like to use for push notifications.
After you choose push alerts from the PSECU settings, you’ll want to also make sure you’ve enabled push notifications on your phone, as well.
Can I manage alerts from the mobile app?
While you have to use online banking to sign up for alerts, you can manage your alerts using the PSECU mobile app once you’re enrolled. Simply follow the steps below to manage your alerts while you’re on the go.
- Log into your PSECU mobile app.
- Tap the drop-down menu on the top left.
- Tap Profile & Settings.
- Tap Manage Alerts.
Once you’re in the alerts section of your mobile app, you can click on the categories to see which alerts you have enabled.
Sign up for alerts today
As you can see, signing up for alerts is quick and easy. The few minutes of your time you’ll invest will pay itself back in keeping you aware of changes and activity on your account and allowing you to act quickly if fraudulent or unauthorized activity occurs.
For more tips on maximizing our convenient digital services, read more on our blog.
Updated December 18, 2020